18 NCAC 07B .0420          NOTARY FORM TO REPORT TECHNOLOGY DYSFUNCTIONS

The form notaries public and electronic notaries public use to report technology dysfunctions pursuant to 18 NCAC 07D .0309 requires:

(1)           the notary's commission name;

(2)           the name of the technology provider with which the notary is experiencing dysfunctions;

(3)           a description of the dysfunction;

(4)           the basis for concern if a dysfunction is suspected to involve credential verification or identity proofing:

(a)           security;

(b)           privacy; or

(c)           accuracy;

(5)           the dates, times, and duration of the dysfunctions; and

(6)           the efforts undertaken to resolve the dysfunctions by the notary or the technology provider.

History Note:        Authority G.S. 10B-4; 10B-134.19;

Eff. July 1, 2025.